FAQ
Do I need to buy a post separately?
Yes. Our threaded and threadless ends do require a post to wear. Any of our threadless ends will match our threadless posts, while our threaded jewelry will match its
paired gauge size.
What gauge threaded ends will fit my new post?
Threaded top configurations match in pairs, so 18g and 16g will be interchangeable and 14g and 12g will be interchangeable. I.E. a 18/16g threaded end will match 18g and 16g posts.
Is the jewelry insured?
Most of our manufacturers protect against production defects and damage. Each manufacturer has a different policy regarding their jewelry so please reach out if you have any concerns or requests for repairs and replacements. Chains are never insured.
Jewelry buying guides and recommendations will never replace being professionally sized by a licensed piercer. We always recommend seeking professional help for jewelry sizing and jewelry changing.
Frequently asked question
Use this to answer some common questions you hear from your customers. You could discuss product details, size fit, shipping policies, or anything you think would help merchants make an informed decision about your products. This section will appear across all products.